Skill required: Banking Services - Retail Banking Card Operations

Designation: Delivery Lead Manager

Qualifications: Any Graduation

Years of Experience: 13 to 18 years

What would you do
We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.
Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely.
Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.

What are we looking for
Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.

Roles and Responsibilities:





- In this role you are required to identify and assess complex problems for area of responsibility

- The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors

- Requires adherence to strategic direction set by senior management when establishing near-term goals

- Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach

- Some latitude in decision-making in involved

- you will act independently to determine methods and procedures on current assignments

- Decisions individual at this role makes have a major day to day impact on area of responsibility

- The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

- Please note that this role may require you to work in rotational shifts

Qualification Any Graduation

📌 Delivery Lead Manager (Chennai)
🏢 Accenture
📍 Chennai