Guest Service Associate (Front Office) (Bengaluru)

Guest Service Associate (Front Office) (Bengaluru)

06 Aug
|
GreenPark Corporate office
|
Bengaluru

06 Aug

GreenPark Corporate office

Bengaluru

Key Responsibilities:

- Greet and welcome guests in a warm and professional manner.

- Handle check-in and check-out procedures efficiently.

- Manage room reservations, cancellations, and modifications.

- Answer phone calls, emails, and respond to guest inquiries promptly.

- Provide information about hotel services, facilities, and local attractions.

- Maintain accurate guest records using the hotel management system.

- Handle guest complaints and escalate issues when necessary.

- Coordinate with housekeeping and other departments to ensure room readiness.

- Process payments, prepare bills, and maintain cash handling procedures.

- Ensure the reception area is clean, organized, and presentable at all times.

- Follow hotel policies, safety procedures, and service standards.

Job Types: Full time, Fresher

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Guest Service Associate (Front Office) (Bengaluru)
🏢 GreenPark Corporate office
📍 Bengaluru

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