Job Title

Manager / Assistant Director Storyteller, EY.ai Center for Reimagination

Location

Bengaluru, India
(EY Global Delivery Services – EY.ai Center for Reimagination)

Role Purpose

The Storyteller is the face and voice of the EY.ai Center for Reimagination, responsible for translating EY’s AIled vision, megatrends, sector narratives, and client value stories into compelling, immersive experiences for senior client audiences.

This role anchors CXOlevel visits, guides leaders through curated experience journeys, and ensures every interaction connects technology, business and human impact—bringing the EY.ai narrative to life in a credible, confident, and inspiring manner.

Key Responsibilities

Client Experience & Facilitation

- Act as the primary experience anchor for client and leadership visits to the EY.ai Center for Reimagination.
- Facilitate CXOlevel conversations, guiding visitors through endtoend journeys across zones such as Megatrends, Sectors, Use Cases, and Future Scenarios.
- Adapt storytelling based on visitor persona, industry, maturity, and business context.

Narrative & Story Design

- Design, curate, and continuously evolve storytelling scripts and narratives across experience stations
- Translate complex AI, data, and technology concepts into clear, businessrelevant stories grounded in real EY client outcomes.
- Ensure narratives remain aligned with EY global messaging, sector priorities, and brand standards.

Personalization & Experience Orchestration

- Personalize stories for each visit, including sector focus, client logos, regional context, and business challenges.
- Partner with content, technology, AV,



and operations teams to ensure storytelling and technical execution are seamlessly aligned across devices and stations.

Stakeholder Management

- Work closely with sector leaders, account teams, and CFR leadership to shape visit agendas and outcomes.
- Participate in rehearsals, dry runs, and walkthroughs to ensure highconfidence delivery ahead of key visits.

Experience Quality & Continuous Improvement

- Gather feedback from visitors and internal stakeholders to continuously refine narratives.
- Contribute to experience metrics such as clarity, engagement, wow factor, and business resonance.
- Support training and readiness of backup storytellers or experience managers as needed.

Skills & Capabilities

Core Skills

- Executivelevel storytelling and facilitation
- Robust business acumen with the ability to connect AI, technology, and strategy
- Exceptional verbal presence, confidence, and gravitas
- Ability to improvise while staying aligned to core narratives
- Stakeholder management across global and regional teams

Experience & Background

- 9–16+ years of experience in roles such as:
- Client Experience / Innovation Facilitation
- Consulting / Strategy / Transformation
- Experience Design / Storytelling / CX Leadership

- Proven experience engaging senior leaders and CXOs in highstakes settings
- Exposure to Big 4 or Tier1 consulting/technology firms strongly preferred

Education

- MBA or Engineering degree from a reputed institution
(Postgraduate qualification preferred)

Success Measures

- Quality and consistency of CXOlevel experience delivery
- Visitor engagement, clarity, and resonance of stories
- Ability to flex narratives across sectors and client contexts
- Confidence and credibility as the “voice” of the EY.ai Center

📌 Storyteller And Experience Manager (Bengaluru)
🏢 EY
📍 Bengaluru