Manager / Sr. Manager
Title
Location
Saki Naka, Mumbai, India
Team Head
Reports to
No. of working days / timings
Monday to Friday (Versatile timings)
Company Overview
NeoNiche Integrated Solutions is a next-gen experiential marketing powerhouse with presence in Mumbai,
Bangalore, New Delhi, and Singapore. Since 2011, we have evolved from an event management startup into one
of Indias most admired full-service agencies.
At NeoNiche we craft experiences that seamlessly blend creativity, strategy, and technology to empower brands
and drive measurable outcomes. We believe every brand has a story to tell and we make them matter by engaging
audiences emotionally. At our core NeoKnights, we honour the code of Respect, Care and Innovation.
Visit us: www.neoniche.com | LinkedIn: NeoNiche Integrated Solutions Pvt. Ltd.
Job Purpose
To lead client engagement, drive business growth, and ensure high-impact delivery across all project categories.
This role involves crafting persuasive pitches, managing end-to-end client servicing, and fostering long-term
relationships that translate into account expansion and repeat business. The individual must bring strong cross-
functional coordination, solution orientation, and a consultative mindset to succeed in a fast-paced, client-first
environment.
Key Responsibilities / Accountability

Client Pitching & Proposal Development
Lead client pitches across formats digital, experiential, and integratedby developing compelling
proposals, presentations, and communication strategies that align with client objectives and business
KPIs.

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End-to-End Client Servicing
Own the client journey from brief to execution,



ensuring seamless coordination with internal teams
(creative, ops, content, finance) and acting as a trusted point of contact for all client communication.
Business Development & Growth Support
Support leadership in identifying new business opportunities, preparing pitch materials, and contributing
to BD meetings, RFP responses, and pipeline development.
Account Management & Relationship Building
Drive post-conversion account ownership, including feedback management, campaign reviews, and
continuous engagement aimed at retention and account mining.
Cross-Functional Project Coordination
Work closely with internal teams to ensure timely, profitable, and high-quality execution of projects.
Facilitate clear briefings, timelines, resource planning, and solution escalation if needed.
Market Intelligence & Competitive Benchmarking
Stay updated on industry trends, competitor activities, and evolving client expectations to proactively
tailor offerings and position NeoNiche as a strategic partner.

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Client Onboarding & Documentation Compliance
Oversee smooth onboarding of new clients by ensuring timely documentation, SLA sign-offs, internal
brief alignment, and CRM updates for future tracking and reference.
Required Qualifications & Experience
Required Skills & Competencies
• Graduate in Marketing, Communications, or




Business Management; MBA preferred
• 58 years of experience in client servicing,
business development, or strategic partnerships
within the event/marketing/experiential
domain
• Proven success in managing accounts, leading
pitches, and coordinating project execution
across verticals
• Excellent communication, presentation, and
client negotiation skills
• Strong storytelling and proposal-writing ability.
• Commercial acumen and ability to balance
client satisfaction with profitability
• Solution-oriented, calm under pressure, and
highly organized
• Collaborative team player with leadership drive
and growth mindset
• Ability to multi-task and manage shifting
priorities in a dynamic environment
Drivers for Excellence
Foster collaborative energy across teams to
execute projects smoothly and efficiently
Improve revenue conversion through winning
proposals and pitch success
Act as a central communication bridge,
aligning internal teams with client
expectations
Ensure profitability by aligning delivery plans
with client budgets and internal cost structures
PEOPLE
FINANCIAL
BUSINESS
Build strong, consultative relationships with CUSTOMER
clients that lead to long-term partnerships.
Enable business scalability by supporting
pipeline growth and repeat client success
Lead solution design that integrates internal
capabilities across departments
Deliver client-first solutions by anticipating
needs and responding with speed and
precision.
Become a NeoKnight. Shape stories. Drive response. Lead the change.

📌 Senior manager- Client relations & Business Acquisition (Mumbai)
🏢 Nicheforge
📍 Mumbai