Role & responsibilities

Senior Business Process & AI Automation Consultant.

- A senior, highagency BA/consultant to lead business process reengineering and intelligent automation work.
- Senior BA / internal consulting profile with strong business process reengineering experience, not a junior ticket taker.
- Highagency, outcomesoriented: comfortable spotting friction, proposing changes, and driving to measurable impact (time saved, smoother hand offs, reduced error rates).
- Handson experience designing and running workflow automations for real business processes (not just side projects), ideally across multiple tools and systems.
- Comfortable working with LLMbacked workflows (classification/triage, content generation, copilots) and their limitations, including when to keep a human in the loop.




- Experience operating in a governed enterprise workplace (access controls, data classification, audit ability) and partnering with security/IT to get solutions approved.
- Strong collaboration and communication skills with operations, product, support, and technical teams; able to explain tradeoffs (latency vs. accuracy vs. cost; custom build vs. offtheshelf) in plain language.
- Ideally, some familiarity with platforms like Databricks, Glean, Atlassian, Slack, etc., but more generally process and automation experience with AI.

Regards,

Team Talent Acquisition

📌 Senior Business Analyst (AI Automation & Process Transformation) (Chennai)
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