Role & responsibilities
• Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.
• Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events
• Initiate development of new menus, upgrade old menus and special event Menus
• Taste the food before service begins Develop new ideas for promotions, festivals and other special events
• Plan the pre-preparation area to ensure that the items are processed according to the recipes
• Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability
• Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers
• Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies.
Cash and Debtors Management
• Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents
• Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training
• Manage the in office team including cooks, MPWs, stewards, cashiers, Stores assistants etc.
• Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention
• Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same
• Ensure 100% client retention Wastage Control and Cost Management • Maintain a record of the daily leftovers; plan and prepare the production based on this data
• Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances
• Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management
• Ensure that all the systems and processes are implemented and followed as per the company policy
• Ensure that all the work processes are documented and displayed Procurement and Inventory Management
• Responsible for monitoring the daily raw material indent
Preferred candidate profile
• Should be IHM pass out with 4+ yrs of work experience
• Strong in business acumen
• Commitment to quality
• Strong financial and budgeting skills
• Sound written and verbal communication
• Well-groomed and able to represent Sodexo in a professional manner • Should have strong interpersonal skills & be very Customer focused
📌 Hospitality Manager (Pune)
🏢 Sodexo
📍 Pune