Front Office Manager

We are looking for a qualified, well-groomed, and experienced Front Office Manager to oversee the reception area, manage front office operations, handle customer interactions, and ensure accurate cash handling and billing processes. The ideal candidate should possess excellent communication, leadership, and cash management skills.

Key Responsibilities

Manage the day-to-day operations of the front office and reception.

Supervise reception staff and maintain discipline and productivity.

Handle customer inquiries, appointments, and escalations.

Maintain daily cash collections and ensure proper cash handling procedures.

Perform daily cash reconciliation and submit cash reports to the Audit Department.

Deposit cash as per company procedures and maintain supporting documentation.

Verify billing accuracy before collecting payments.

Coordinate with the Audit team regarding billing discrepancies and payment records.

Required Qualifications

Bachelor's Degree in any discipline

5–6 years of experience in Front Office, Reception, Customer Service, or Administration.

Minimum 2–3 years of experience in a leadership or managerial role.

Excellent verbal and written communication skills in English and Hindi.

Strong leadership, team handling, and people management skills.





Excellent interpersonal and customer service skills.

Good decision-making and problem-solving abilities.

Strong organizational and multitasking skills.

Ability to work under pressure and meet deadlines.

Professional personality with excellent presentation skills.

Technical Skills

MS Excel

MS Word

MS PowerPoint

Outlook & Email Communication

Google Workspace

Appointment & Calendar Management

Visitor Management Systems

MIS Reporting

Administrative Coordination

Preferred Candidate

Immediate Joiner preferred.

Candidates with experience in Corporate Offices, IT Companies, Consulting Firms, Healthcare, Education, Hospitality, or Service Industry will be preferred.

Candidates having experience in managing reception teams and handling VIP visitors will receive preference.

Benefits

Professional and growth-oriented work environment.

Career advancement opportunities.

Leadership role with managerial responsibilities.

Performance-based growth and incentives.

Supportive management team.

Job Type: Full-time

Salary: ₹25,000 – ₹30,000 per month

Work Schedule: Day Shift

Work Location: On-site – Mayapuri Industrial Area Phase II, New Delhi – 110064

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