? Hiring Freshers | Customer Support (Voice) | IT Support Prospect

Are you a fresher looking to start your career in Customer Support / IT Support ? This is a great opportunity to join a growing team and build your professional skills.

? Role: Customer Support Executive – Voice Process

? Experience: Freshers Only(No Exp,No PG Candidates)

? Work Locations: Bangalore & Pune

? Work Mode: 100% Work From Office

? Shift: 24/7 Rotational Shifts (Night shifts mandatory)

? Eligibility Criteria

✅ Any Graduate

✅ Minimum 15 years of full-time education

✅ Postgraduates are NOT eligible

✅ Excellent English communication skills (Mandatory)

✅ Candidates should be willing to relocate to Mysore for 2 months mandatory training

✅ Immediate joiners preferred

? Role Responsibilities

✔️ Handle customer queries through voice support

✔️ Understand customer concerns and provide timely solutions

✔️ Deliver excellent customer experience with professionalism and empathy





✔️ Maintain quality and customer satisfaction standards

✔️ Collaborate with team members and follow process guidelines

? Compensation

? Bangalore: ₹2.75 LPA

? Pune: ₹2.5 LPA

? Interview Process

1️⃣ HR Screening Call

2️⃣ SHL Assessment

3️⃣ CRT Interview

4️⃣ Operations Interview

? Documents Required

- PAN Card
- Degree Certificate / Provisional Certificate
- Semester-wise Marksheets
- Consolidated Marks Memo

⭐ Key Requirements:

✔️ Strong English communication skills

✔️ Comfortable with US/UK shifts

✔️ Flexible for rotational shifts

✔️ Ready for 100% WFO

✔️ Must complete mandatory Mysore training program

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📌 Freshers | Customer Support (Voice) (Pune)
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