Job Title: Medical Counsellor

Company: QHT Asthetics (OPC) Pvt. ltd.
Industry: Hair Transplant & Aesthetic Healthcare
Location: Gurugram

About QHT Clinic

QHT Clinic is a leading Hair Transplant Clinic committed to providing world-class treatment with exceptional patient care. We are looking for a passionate and result-oriented Medical Counsellor who can guide prospective patients, build trust, and convert consultations into successful treatment bookings.

Key Responsibilities

- Counsel patients regarding hair loss concerns and available hair transplant treatments.
- Understand patients medical history, expectations, and concerns to recommend suitable treatment plans.
- Handle walk-in, telephonic, and online consultation leads professionally.
- Build solid rapport with patients and maintain long-term relationships.
- Convert inquiries and consultations into confirmed treatment bookings by effectively addressing objections and concerns.
- Coordinate with doctors and clinical teams to ensure a seamless patient experience.
- Maintain accurate records of patient interactions in CRM.
- Follow up with prospective patients to improve conversion rates.
- Achieve monthly revenue and conversion targets.
- Ensure high standards of patient satisfaction throughout the counselling journey.

Required Skills & Qualifications

- 2-5 years of experience in Medical Counselling, Healthcare Sales, Patient Counselling,



or Aesthetic/Healthcare Consulting.
- Proven track record of achieving high conversion ratios.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build trust and handle patient objections confidently.
- Strong sales aptitude with a consultative approach.
- Target-oriented with a positive attitude and strong problem-solving skills.

Preferred Experience

Candidates with prior experience in any of the following industries will be preferred:
Not mandatory.

- Cosmetic & Aesthetic Clinics
- Dermatology Clinics
- IVF/Fertility Centres
- Dental Clinics
- Plastic Surgery Clinics
- Healthcare or Wellness Industry

Key Performance Indicators (KPIs)

- Consultation-to-treatment conversion ratio
- Monthly revenue achievement
- Patient satisfaction score
- Follow-up effectiveness
- Lead response time
- Appointment-to-procedure conversion

What We Offer

- Career growth opportunities in a rapidly expanding healthcare organization.
- Professional and supportive work environment.
- Continuous learning and training opportunities.

Work Location: In person, Gurugram, Haryana, India

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Medical counsellor (Gurugram)
🏢 QHT CLINIC
📍 Gurugram