06 Aug
|
VICTA EARLYJOBS TECHNOLOGIES PRIVATE
|
Bengaluru
06 Aug
VICTA EARLYJOBS TECHNOLOGIES PRIVATE
Bengaluru
Job ResponsibilitiesHandle customer queries and concerns through email. Provide accurate and professional responses to customers. Understand customer issues and provide appropriate resolutions. Maintain proper records of customer interactions. Follow process guidelines, quality standards, and turnaround time. Escalate complex or unresolved issues to the appropriate team. Ensure good written communication and customer experience. Eligibility &
Requirements Qualification: Graduation is mandatory.
Experience: Minimum 6 months of experience in Non-Voice / Email Support is mandatory.
Language: English Any 1 Regional Language . Good written English and strong comprehension skills. Basic computer knowledge and typing skills. Good attention to detail. Candidates should be comfortable working from the office.
Job ResponsibilitiesHandle customer calls and understand their queries. Provide appropriate information and solutions. Resolve customer concerns professionally. Maintain accurate customer interaction records.
Escalate complex cases whenever required. Follow customer service and process guidelines. Maintain good communication and service quality. Eligibility &
Requirements Qualification: Graduate / Undergraduate.
Experience: Freshers and experienced candidates can apply.
Language: English Any 2 Regional Languages . Good verbal communication skills are mandatory. Valuable listening and customer-handling skills. Basic computer knowledge. Candidates should be comfortable working from the office.
📌 Email Support Executive (Bengaluru)
🏢 VICTA EARLYJOBS TECHNOLOGIES PRIVATE
📍 Bengaluru