– E-commerce Manager Position : E-commerce Manager

Brand : Aquench (Electrolyte & Hydration Solutions)

Company : Protectol Healthcare Pvt. Ltd.

Location : Kochi, India

Reports to : Brand Manager

About The Company Protectol Healthcare Pvt. Ltd. is a growing FMCG & healthcare company committed to delivering innovative wellness and hydration solutions. Our flagship brand, Aquench, is a scientifically formulated electrolyte drink designed to support hydration, energy, and performance.

We are now seeking a dynamic and results-driven E-commerce Manager to spearhead Aquench’s digital growth across multiple platforms.

Role Overview The E-commerce Manager will be responsible for managing and scaling Aquench’s online sales channels, including D2C platforms, leading e-commerce marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.), and strategic online partnerships. This role demands strong analytical skills, growth mindset, and hands-on execution capability.

Key Responsibilities

- Strategy & Planning
- Develop and execute Aquench’s e-commerce growth strategy aligned with brand and business objectives.
- Identify new digital channels and partnerships for expansion.
- Marketplace Management
- Manage product listings, content optimization, pricing, and inventory on marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.).
- Handle vendor/seller central portals, ensuring compliance with marketplace policies.
- Negotiate with platform teams for visibility, offers, and marketing placements.
- D2C Growth




- Build and manage Aquench’s direct-to-consumer (D2C) store.
- Oversee customer journey optimization (UI/UX, cart conversions, checkout, and retention).
- Implement subscription models, bundling, and loyalty programs.
- Sales & Performance Marketing
- Plan and execute campaigns for sales growth, visibility, and conversions.
- Work with digital marketing team on performance ads (Google, Meta, Amazon Ads).
- Track ROAS, CAC, and CLTV to ensure profitability.
- Operations & Supply Chain
- Coordinate with warehousing, logistics, and distributors for smooth fulfillment.
- Manage demand forecasting, returns, and SLA adherence.
- Data & Reporting
- Analyze sales data, consumer trends, and competitor activity.
- Prepare weekly/monthly performance reports with actionable insights.

Qualifications & Skills

- 3–4 years of experience in E-commerce management (FMCG/Healthcare preferred).
- Proven track record of scaling D2C or marketplace sales.
- Solid knowledge of Amazon Seller Central, Flipkart Seller Hub, Blinkit/Zepto ops. Understanding of SEO, performance marketing, and analytics tools.
- Excellent negotiation, problem-solving, and communication skills.
- Strong analytical mindset with proficiency in Excel/Google Sheets.

What We Offer

- Opportunity to build and scale a fast-growing hydration brand.
- A performance-driven, collaborative work culture.
- Competitive compensation with growth-linked incentives.
- Provident Fund (PF).
- Comprehensive Medical Insurance.
- Cellphone reimbursement.

📌 E-commerce Manager (Kochi)
🏢 Protectol Health
📍 Kochi