Company Description Hazel Chocolates & Hampers is a New Delhi–based Online B2C confectionary , Gifts brand focused on crafting high-quality chocolate products for a wide range of customers. The company combines traditional techniques with modern flavors and packaging to create memorable chocolate experiences.

Hazel

Chocolates| Hazel Hampers places strong emphasis on customer satisfaction, brand presentation, and consistent product quality. The team values creativity, reliability, and collaboration in bringing premium chocolates to both retail and online markets.

Role Description This is a full-time, on-site E-commerce and Social Media role based in New Delhi. The role involves managing online product listings, updating pricing and promotions, and ensuring accurate content across e-commerce platforms. The professional will handle social media accounts, plan and schedule posts, create engaging content, and respond to comments and messages to build brand presence.

Day-to-day tasks include monitoring online sales performance, analyzing data and customer behavior, coordinating with sales and operations teams to ensure timely order fulfillment, and addressing customer inquiries. The role also requires supporting online campaigns,



collaborating on visual and written content, and maintaining a consistent brand voice across all digital channels.

Qualifications Strong understanding of commerce and e-commerce operations, including product listings, pricing, and online promotions.

Solid analytical skills to interpret sales data, track campaign performance, and make data-driven recommendations.

Effective communication skills for clear writing, coordination with internal teams, and engaging interactions on social media.

Customer service skills to manage queries, resolve concerns promptly, and maintain a positive brand experience.

Sales-oriented mindset with the ability to support digital sales strategies and drive conversions.

Familiarity with major e-commerce marketplaces and social media platforms (such as Instagram, Facebook, and WhatsApp Business).

Basic knowledge of digital marketing practices, including content planning and simple performance tracking.

Bachelor’s degree in business, marketing, communications, or a related field is preferred.

Attention to detail, reliability in handling routine tasks, and willingness to learn and adapt in a fast-paced setting.

📌 E commerce and social media (Delhi)
🏢 Hazel Choclates
📍 Delhi