Company Description The Tathastu Collection is a premier hotel management company that focuses on luxury hotel operations for discerning property owners. Through innovative strategies and strong partnerships, the company transforms distinctive properties into profitable, world-class destinations that enhance both guest experience and investment returns. Its management approach combines advanced hospitality technology with highly personalized service, positioning Tathastu Collection as a preferred partner for investors seeking exceptional performance from their luxury assets.

The company provides comprehensive technical services agreements to optimize asset development and tailored hotel management agreements to drive revenue while preserving the unique character of each boutique property.

Role Description The Duty Manager is a full-time, on-site role based in Jaisalmer, responsible for overseeing day-to-day hotel operations to ensure a seamless guest experience. This role coordinates front office, housekeeping, and food and beverage teams, monitoring service standards and addressing guest queries or concerns promptly and professionally.

The Duty

Manager supervises staff scheduling, manages shift handovers, and supports training to maintain consistent service quality. The role also involves monitoring occupancy and revenue-related activities, ensuring adherence to company policies, safety procedures,



and brand standards.

The Duty

Manager collaborates closely with senior management to implement operational improvements and assist in handling emergencies or escalated issues.

Qualifications

Strong hotel operations and front office management skills, with experience overseeing daily shift activities and coordinating multiple departments.

Competence in guest relations, conflict resolution, and service recovery, with the ability to handle escalations calmly and professionally.

Solid leadership and team management capabilities, including staff supervision, coaching, and performance support.

Good organizational and time-management skills, with attention to detail in documentation, reporting, and compliance with procedures.

Familiarity with hotel management systems and basic use of hospitality technology platforms for reservations, check-in/check-out, and reporting.

Excellent verbal and written communication skills in English; proficiency in additional local languages is an advantage.

Ability to work flexible schedule, including evenings, weekends, and holidays, as required by hotel operations.

Previous experience in a supervisory or duty manager role in a luxury or boutique hotel is strongly preferred.

Diploma or degree in Hotel Management, Hospitality, Business Administration, or a related field is desirable.

📌 Duty Manager (Jaisalmer)
🏢 Tathastu Collection
📍 Jaisalmer