Application Support Analyst We are seeking a dynamic Application System Analyst who will be responsible to configure, maintain and optimize the Application. Candidate will be part of the Group Tech team and will work closely with the Development team and Business team. Candidate be responsible to resolve issues, optimize system performance, and ensure good System Health.

Role and Responsibilities Maintain the Application and work on integration of application with other systems.

Analyse and resolve technical issues in a timely manner.

Collaborate with the development team to improve application performance.

Assist in system enhancements and upgrades.

Develop documentation for troubleshooting and maintenance processes.

Monitor application performance to ensure optimal user experience.

Assist in the development of training materials and user manuals.

Provide training on system functionalities.

Maintain knowledge of current and emerging technologies.

Ensure compliance with industry standards and regulations.

Document the audit requirement/evidence from the technology perspective.

Qualifications (Explain qualification the applicant must have for this job) Experience level: 3?6 years of relevant IT/Application Support experience

Education level: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

Personal attributes ? Specific skills ? Windows and Linux administration skills.

Good Knowledge of software systems, development of lifecycles, hardware components, UI based applications, networks, and integration techniques.

Good knowledge of database management,



databricks and data-driven applications.

Proficiency in programming skills such as Python, PowerShell

Positive knowledge of Azure Cloud and usage of Azure CLI commands.

Certifications

Microsoft Azure Fundamentals (AZ-900)

Azure Administrator (AZ-104)

Linux Administration Certification (RHCSA/LPIC)

ITIL Foundation

Databricks Fundamentals (preferred) Mandatory skills Windows and Linux Administration

Application Support and Production Support

Incident, Problem and Change Management

Database Management (SQL Server, Oracle, PostgreSQL or equivalent)

Databricks and Data-Driven Applications

Python and PowerShell Scripting

Azure Cloud Administration and Azure CLI

Application Integration and API Concepts

System Monitoring, Performance Tuning and Troubleshooting

Technical Documentation and Audit Evidence Preparation

Understanding of Software Development Lifecycle (SDLC)

Strong Analytical and Problem-Solving Skills

Stakeholder Management and Communication Skills Preferred Skills Azure DevOps, GitHub or CI/CD Pipeline Knowledge

Infrastructure as Code (Terraform, ARM Templates)

Kubernetes and Container Technologies

Experience with Monitoring Tools (App Insights, Splunk, Dynatrace, Grafana, etc.)

Power BI Reporting and Dashboard Support

ITIL Framework Knowledge

Experience in Financial Services or Insurance Domain

Experience with Security, Compliance and SOX/ITGC Controls

Knowledge of Cloud Migration Projects

Automation and Process Improvement Experience

Experience with Agile/Scrum Delivery Methodologies

Knowledge of Data Warehousing and ETL Processes Azure Application Insights

📌 DOMAIN ANALYST - Azure Application Insights (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru