Role Overview

We are looking for a highly analytical and process-driven qualified to lead our Finance

Operations for Flights and Hotels LOB. This is a highly cross-functional role sitting at the intersection of Finance, Technology, Business and Product. The candidate will own the end-to-

end transaction lifecycle from booking to settlement across multiple payment gateways,

suppliers (hotels, airlines, GDS/aggregators), for our Flights and Hotels LOB. The ideal candidate is someone who can scale a reconciliation engine, automate manual processes, close books on time, and act as the custodian of financial data across the organisation Key Responsibilities

● Own end-to-end reconciliation of transactions across payment gateways, banking partners, suppliers/operators, OTAs, and internal systems.

● Ensure timely reconciliation of refunds, settlements, chargebacks, and payment gateway costs.

● Identify, investigate, and resolve reconciliation discrepancies in collaboration with cross-

functional teams.

● Ensure unreconciled items are tracked and closed within a given TATand set up a control mechanism and real time dashboard and MIS on recon health.

● Lead and mentor the reconciliation team, ensuring timely delivery and operational excellence.

● Act as the primary point of contact for Finance, Product, Engineering, Banking Partners,

and Vendors for reconciliation-related matters.

● Drive closure of pending settlements and escalations with internal and external stakeholders.

● Own timely and accurate closure of books in line with Ind AS.



Drive the FinOps checklist for month-end and reduce close cycle time year on year without compromising on quality.

●

● Establish robust financial controls and ensure adherence to internal policies and compliance requirements.

● Serve as single point of contact for Statutory, Internal, Tax and other audits. Track and close audit observations with permanent process fixes

● Identify manual, repetitive, and error-prone processes and drive automation

● Identify process improvement opportunities to enhance efficiency, accuracy, and scalability.

● Support new payment methods, operator integrations, and business initiatives by designing scalable reconciliation processes.

● Act as the custodian of finance and transactional data. Own key operational MIS Skills & Qualifications

● 6-9 years of experience in Reconciliation, Financial Operations,.

● CA / CA Inter

● Strong understanding of online transaction processing, payment gateways, settlements,

refunds, and financial controls.

● Advanced MS Excel skills and have experience around automation of recurring processes.

● Experience with Microsoft Dynamics 365 Business Central,, is an advantage.

● Excellent analytical, stakeholder management, communication, and problem-solving skills.

● Prior experience in the travel, fintech, e-commerce, or payments industry is preferred.

Additional Information: Candidates are responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.

📌 Deputy Manager - Finance Operations (Gurugram)
🏢 ixigo
📍 Gurugram