06 Aug
|
Vivaan Enterprise
|
Surat
06 Aug
Vivaan Enterprise
Surat
Key Responsibilities Handle incoming and outgoing customer calls professionally. Respond to customer queries through WhatsApp, website live chat, email, and social media. Assist customers with product information, sizing, pricing, offers, and order-related questions.
Maintain a friendly, positive, and solution-oriented approach in every interaction Contact customers when delivery attempts fail. Coordinate with courier partners for successful re-delivery. Update NDR remarks accurately in the shipping portal.
Reduce RTO by resolving delivery issues promptly. Excellent communication skills in english & hindi
📌 Customer Support Executive (Surat)
🏢 Vivaan Enterprise
📍 Surat