- Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
- Following up on cases and get it closed within defined TAT
- Liaise with Department in resolving the cases.
Requirements
- Has customer centricity (Keeps the Customer First) in all perspective
- Has valuable communication skills (written and verbal)
📌 Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service (Thane)
🏢 Kotak Mahindra Bank
📍 Thane
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