ROLE AND ELIGIBILITY CRITERIA

Role/Position: CSA

Reporting to: Supervisor / ASM

Location: Bhogapuram Airport

Basic Eligibility Criteria:

· Experience: 6 months-1 year experience is retail industry / Fresher

· Qualification: Undergraduate/ Graduate

Selection Process:

· Screening round by Hr

· Personal Interview by Operations Head

KEY RESPONSIBILITIES:

· Ensure high levels of customer satisfaction through excellent sales service

· Maintain outstanding store condition and visual merchandising standards

· Maintain a fully stocked store

· Ascertain customers’ needs and wants

· Recommend and display items that match customer needs

· Welcome and greet customers

· Manage point-of-sale processes

· Actively involve in the receiving of new shipments

· Keep up to date with product information

· Accurately describe product features and benefits

· Always be well groomed

· Go the “extra mile” to meet targets





· Maintain a clean and orderly environment in the store

· Follow all companies’ policies and procedures

REQUIREMENTS AND SKILLS :

· Customer Focus

· Effective communication – English, Hindi, Telugu

· Interpersonal Skills

· Role modelling

· Good physical endurance

· Basic understanding of sales principles and customer service practices

· Should be flexible with 24/7 shifts and working on holidays/ festivities

· Open to Feedback and learning

· High on Energy levels.

· Friendly, helpful, confident, and engaging personality

Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Advantages

- Health insurance
- Provident Fund

Education:
- Higher Secondary(12th Pass) (Preferred)

Language:
- English (Preferred)
- Hindi (Preferred)

Work Location: In person

📌 CSA (Customer Service Associate) (Bhogapuram)
🏢 Tynimo Lifestyle Private
📍 Bhogapuram