Helping our support services run smoothly behind the scenes

Why this role matters Our counselling and coaching services offer mothers a space to feel seen, supported, and understood as they navigate grief, estrangement, or the absence of maternal support. Behind every session is a layer of quiet, essential administration that helps ensure women receive timely, compassionate, and well‐organised care.

We’re looking for volunteers who can help with these behind‐the‐scenes tasks so our practitioners can focus fully on supporting the women who need them most.

What You’ll Do Depending on the needs of the service, you may support with:

- Managing enquiries and responding to routine communications
- Supporting appointment scheduling and coordination
- Maintaining accurate records and documentation
- Preparing resources and information packs
- Assisting with client onboarding processes
- Providing general administrative support for counselling and coaching programmes

What You’ll Bring

- Strong organisational skills and attention to detail
- A reliable, steady, and skilled approach
- Good written communication skills
- Confidence using email, calendars, and basic digital systems
- An understanding of confidentiality and sensitive information
- Previous administrative experience is helpful but not essential — reliability, discretion, and compassion are what matter most.

Time commitment

- Flexible and ongoing
- Can be shaped around your availability

What You’ll Get Out Of It

- Experience in charity administration and service coordination
- Insight into counselling, coaching, and bereavement‐informed support
- Opportunities to develop organisational and communication skills
- A meaningful role in supporting mothers’ access to care
- Connection with a supportive, purpose‐driven team





apply now Helping our support services run smoothly behind the scenes

Why this role matters Our counselling and coaching services offer mothers a space to feel seen, supported, and understood as they navigate grief, estrangement, or the absence of maternal support. Behind every session is a layer of quiet, essential administration that helps ensure women receive timely, compassionate, and well‐organised care.

We’re looking for volunteers who can help with these behind‐the‐scenes tasks so our practitioners can focus fully on supporting the women who need them most.

What You’ll Do Depending on the needs of the service, you may support with:

- Managing enquiries and responding to routine communications
- Supporting appointment scheduling and coordination
- Maintaining accurate records and documentation
- Preparing resources and information packs
- Assisting with client onboarding processes
- Providing general administrative support for counselling and coaching programmes

What You’ll Bring

- Strong organisational skills and attention to detail
- A reliable, steady, and professional approach
- Good written communication skills
- Confidence using email, calendars, and basic digital systems
- An understanding of confidentiality and sensitive information
- Previous administrative experience is helpful but not essential — reliability, discretion, and compassion are what matter most.

Time commitment

- Flexible and ongoing
- Can be shaped around your availability

What You’ll Get Out Of It

- Experience in charity administration and service coordination
- Insight into counselling, coaching, and bereavement‐informed support
- Opportunities to develop organisational and communication skills
- A meaningful role in supporting mothers’ access to care
- Connection with a supportive, purpose‐driven team

apply now

📌 Counselling & Coaching Administrative SupportVolunteer (Kanke)
🏢 The Motherless Mothers
📍 Kanke