– Admissions Counselor (Banking Programmes)Position

Admissions Counselor – Banking Programmes

Organization

BML Munjal University (BMU)

Department

Admissions & Outreach

Reporting To

Team Leader / Admissions Manager

Job Location

Lado Sari, Saket (Work from Office)

About the Role

BML Munjal University is looking for dynamic, result-oriented, and customer-focused Admissions Counselors to guide prospective candidates through the admission process for its industry-integrated Banking Programmes. The role involves counseling candidates, understanding their career aspirations, explaining programme benefits, and assisting them from enquiry to successful enrolment.

Key Responsibilities

Counsel prospective candidates over phone, WhatsApp, email, and virtual meetings regarding BMU's Banking Programmes.

Understand candidate profiles, educational background, career goals, and eligibility.

Explain programme features, curriculum, career opportunities, fee structure, financing options, scholarships (if applicable), and placement support.

Handle inbound and outbound enquiries generated through digital marketing campaigns, referrals, partners, and other lead sources.

Convert qualified leads into applications and enrolments while maintaining a high conversion ratio.

Assist candidates throughout the admission journey, including application submission, document collection, assessment scheduling, interview coordination, loan assistance, fee payment, and onboarding.

Maintain accurate candidate records and regularly update the CRM with communication history and status.

Achieve daily, weekly, and monthly application, assessment, interview, and enrolment targets.

Coordinate with internal teams such as Operations, Marketing, Finance, Placement, and Training to ensure a seamless admission experience.





Follow up with candidates at every stage of the admission funnel to minimize drop-offs.

Participate in admission campaigns, webinars, counselling sessions, education fairs, and outreach activities whenever required.

Ensure timely resolution of candidate queries while maintaining a high standard of professionalism and customer service.

Eligibility

Graduate in any discipline (Postgraduate preferred).

1–3 years of experience in admissions counseling, education sales, EdTech, BFSI sales, or telesales.

Freshers with excellent communication skills and a robust learning attitude may also apply.

Required Skills

Excellent verbal and written communication skills in English and Hindi.

Strong counseling, persuasion, and relationship-building abilities.

Customer-centric approach with strong problem-solving skills.

Target-oriented mindset with the ability to work under deadlines.

Good knowledge of MS Excel, MS Office, Google Workspace, and CRM systems.

Ability to multitask and manage multiple candidate interactions simultaneously.

High level of professionalism, integrity, and attention to detail.

Preferred Experience

Education counselling or university admissions.

Banking, BFSI, Insurance, or Financial Services recruitment/counselling.

CRM platforms and telephony systems.

Key Performance Indicators (KPIs)

Leads handled

Candidate connect rate

Applications generated

Assessment completion rate

Interview attendance rate

Selection conversion

Enrolments achieved

Revenue generated

CRM data accuracy

Candidate satisfaction

What We Offer

Opportunity to work with one of India's leading universities.

Professional learning and career growth opportunities.

Performance-based incentives.

Collaborative and growth-oriented work environment.

Exposure to industry-integrated banking and financial services education programmes.

📌 Counselor (Saket)
🏢 BML Munjal University
📍 Saket