Objective: Deploy an AI-powered Knowledge Assistant in Microsoft Teams, built on Copilot Studio and grounded in SharePoint content, enabling secure, citation-backed answers to natural-language questions

Scope of the Project:

- SharePoint Knowledge Assessment
- Configuration of knowledge connectors for up to 15 SharePoint sites
- Copilot Studio agent
- Pilot & Org-wide rollout
- User Training
- Governance Documentation
- Usage Analytics, and
- Deployment & Hypercare Support

Experience: 3 years Relevant experience in CoPilot

Roles and Responsibilities

Copilot Studio agent build & configuration

SharePoint connector implementation

Teams bot deployment & adaptive cards

Agent flow development for escalation

Azure PAYG billing configuration

Required Skills & Experience

- Hands-on experience building agents in Microsoft Copilot Studio topics, entities, generative answers/orchestration, and knowledge sources.
- Experience in Agent development
- Experience connecting SharePoint Online as a knowledge source, including Microsoft Graph-based search and knowledge connector configuration.
- Familiarity with the Microsoft Teams bot framework and Teams app deployment (pilot group through org-wide rollout).
- Familiarity with the Power Platform ecosystem Dataverse as the agents data layer, and Power Platform Admin Center for workplace/DLP governance.
- Conceptual understanding of RAG (Retrieval-Augmented Generation),



even though this engagement uses Microsofts fully managed pipeline rather than custom retrieval code.
- Experience with Power Automate or Copilot Studio agent flows for escalation/handoff logic into ITSM tools (e.g., Vivanti).
- Experience building Adaptive Cards for rich, actionable bot responses.
- Working knowledge of Microsoft Entra ID (Azure AD) SSO and Conditional Access as they apply to agent authentication and permission-scoped responses.

Preferred (Nice to Have)

- Experience delivering in an Agile/Scrum model with 2-week sprints and standard ceremonies.
- Prior experience on a healthcare or other regulated-industry project, with awareness of HIPAA/PHI handling practices.
- Exposure to Copilot Studio Analytics and Power BI for usage dashboards and KPI tracking.
- Familiarity with content readiness/remediation considerations file formats, size limits, and permission inheritance issues that affect what an agent can index.
- Comfort with Azure subscription administration PAYG billing, Copilot Credits, and Cost Management budget alerts.

Critical Deployment Notes

- Compliance: For the background verification (BGV) process, PAN card and Aadhaar card of the proposed resources will be required.
- The UAN number is required for selected candidates..

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

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