Duration: 2months and extendable Working Time: 12:00 PM to 09:30 PM IST (If there is a client call from 09:30 PM to 10:30 PM for example , then the candidate can take additional break of 1 hour)
Location : Remote Objective: Deploy an AI-powered Knowledge Assistant in Microsoft Teams, built on Copilot Studio and grounded in SharePoint content, enabling secure, citation-backed answers to natural-language questions Scope of the Project: SharePoint Knowledge Assessment
Configuration of knowledge connectors for up to 15 SharePoint sites
Copilot Studio agent
Pilot & Org-wide rollout
User Training
Governance Documentation
Usage Analytics, and
Deployment & Hypercare Support Experience: 3 years Relevant experience in CoPilot Roles and Responsibilities
- Copilot Studio agent build & configuration
- SharePoint connector implementation
- Teams bot deployment & adaptive cards
- Agent flow development for escalation
- Azure PAYG billing configuration Required Skills & Experience
Hands-on experience building agents in Microsoft Copilot Studio — topics, entities, generative answers/orchestration, and knowledge sources.
Experience in Agent development
Experience connecting SharePoint Online as a knowledge source, including Microsoft Graph-based search and knowledge connector configuration.
Familiarity with the Microsoft Teams bot framework and Teams app deployment (pilot group through org-wide rollout).
Familiarity with the Power Platform ecosystem — Dataverse as the agent's data layer, and Power Platform Admin Center for workplace/DLP governance.
Conceptual understanding of RAG (Retrieval-Augmented Generation), even though this engagement uses Microsoft's fully managed pipeline rather than custom retrieval code.
Experience with Power Automate or Copilot Studio agent flows for escalation/handoff logic into ITSM tools (e.g., Vivanti).
Experience building Adaptive Cards for rich, actionable bot responses.
Working knowledge of Microsoft Entra ID (Azure AD) SSO and Conditional Access as they apply to agent authentication and permission-scoped responses.
Preferred (Nice to Have)
Experience delivering in an Agile/Scrum model with 2-week sprints and standard ceremonies.
Prior experience on a healthcare or other regulated-industry project, with awareness of HIPAA/PHI handling practices.
Exposure to Copilot Studio Analytics and Power BI for usage dashboards and KPI tracking.
Familiarity with content readiness/remediation considerations — file formats, size limits, and permission inheritance issues that affect what an agent can index.
Comfort with Azure subscription administration — PAYG billing, Copilot Credits, and Cost Management budget alerts.
Critical Deployment Notes Compliance: For the background verification (BGV) process, PAN card and Aadhaar card of the proposed resources will be required.
The UAN number is required for selected candidates..