Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

What we offer you

Working at the world’s only fully integrated aluminum and leading renewable energy company

Diverse, global teams

Flexible work workplace

We provide you the freedom to be creative and to learn from experts

Possibility to grow with the company, gain new certificates

Attractive benefit package What you will be doing The role is responsible for the functional support for PP & QM Modules of S/4Hana business application.

The major purpose of the role is to serve locations running S/4 as their ERP platform by:

Having good understanding of PP, QM and MES Integration

Knowledge of Variant configuration is good to have but not Mandatory

Debugging knowledge

Integration knowledge with MM, SD & CO is required

Experience in batch management and batch tracing required

Should be able to work independently and support juniors in team Issue resolution on incidents and problems for the live units in Hana

Service and change requests management

Ensures stable business process continuation and improvements

Ensures that tickets assigned are followed up, tracked and delivered according to the SLA

Accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner

Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.

Provides appropriate solutions upon Business Area requirements

Design, configure, test and train business solutions in collaboration with solution team

Participate in hyper care and take over location support from project team

Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLA’s agreed





Proactive system improvement proposals and initiatives

Preventive business process support

Works closely with business support departments to translate business requirements into feasible solutions

Close working relationship with technical, solution delivery, basis and authorization teams all involved in the different business support processes

Understand and work according to the transport and release management process

Comes up continuously with business and process related improvement ideas

Provide and maintain process documentations like problem, incident and change management

Work according to the best practises for support

Perform daily tasks in ServiceNow

Travel regionally or to other locations globally as and when need What will make you successful?

Work Experience

Minimum 6 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana) with hands-on application management or project organization.

Must have experience in working in AMS/Support environment

Variant configuration experience is desirable

Good Exposure in Batch Management is mandatory, with knowledge on WIP Batches.

Experience in Discrete manufacturing for PP & QM.

Minimum 2 implementation in PP and QM

Integration experience with MES(Hydra) is preferred.

Working on the basis of Europe/India Time Zone.

Industry Experience: Experience in a manufacturing environment is preferred

Education: IT /Business Degree or Equivalent

Licensing/Certification: SAP & ITIL Certification is preferred

Functional Knowledge: Solid understanding of the business processes related to the business application(s) concerned

Technical Knowledge: Understanding of technical environment of the business application(s) concerned

Language: Fluency in English (verbal and written) Equal opportunities

At Hydro, we believe diversity makes us stronger. We welcome diverse experiences and perspectives, and invite all qualified candidates to apply. We review every application fairly and strive to provide equal opportunities for everyone to grow and succeed.

Apply before: 09/15/2026

📌 Consultant, SAP Production & Quality (Jaipur)
🏢 Norsk Hydro
📍 Jaipur