Collections Specialist – Aged Receivables

Department: Finance & Collections

Function: Accounts Receivable (AR)

Employment Type: Contractual

Experience Required: Minimum 2 Years

Education: B.Com / Commerce Graduate

Language Requirement: Fluent English Communication

Contract Duration: 3 months

Notice Period: Immediate Joiners Only

Work Mode- Hybrid (Mumbai) Role Summary

We are looking for a detail-oriented and proactive Collections Specialist to manage aged outstanding receivables on a contractual basis. The ideal candidate should possess strong expertise in the Accounts Receivable (AR) process, demonstrate excellent follow-up and negotiation skills, and be confident communicating with clients and internal stakeholders in English.

This role requires a high level of ownership, analytical ability, and persistence in driving collections while maintaining positive customer relationships. Key Responsibilities

Follow up proactively on overdue invoices (30/60/90+ days) through calls, emails, and written communication

Monitor aged receivables and ensure timely recovery of outstanding payments

Investigate invoice disputes, deductions, and short payments in coordination with internal teams

Maintain and regularly update AR aging reports and collection trackers

Escalate unresolved or high-risk accounts to management when necessary

Negotiate payment schedules and repayment plans in line with company policies

Accurately post and reconcile customer payments within ERP/accounting systems

Prepare weekly and monthly collection performance reports and dashboards

Maintain detailed records of customer interactions, commitments,



and collection activities

Collaborate closely with Finance, Sales, and Operations teams to resolve billing or payment-related issues impacting collections Required Qualifications & Skills

Bachelor’s degree in Commerce (B.Com) or equivalent qualification in Finance/Accounting

Minimum 2 years of hands-on experience in Collections, Accounts Receivable, or Credit Control

Strong understanding of the end-to-end AR lifecycle, including invoicing, aging analysis, reconciliation, and collections

Excellent verbal and written communication skills in English

Ability to handle client conversations professionally and draft effective business emails

Proficiency in MS Excel, including Pivot Tables, VLOOKUP, and aging analysis

Familiarity with ERP/accounting systems such as SAP, Oracle, QuickBooks, or similar platforms

Robust analytical, numerical, and problem-solving skills

Ability to independently manage a high-volume portfolio with minimal supervision

High attention to detail and strong follow-through capabilities Preferred Qualifications

Experience working in a Shared Services Center (SSC) or BPO finance environment

Exposure to international or multi-currency collections

Understanding of dunning processes, credit risk assessment, and bad debt management

Knowledge of collections compliance and financial regulations Core Competencies

Strong negotiation and persuasion skills

Persistent and results-oriented mindset

Professional and composed under pressure

Excellent time management and prioritization skills

Customer-focused approach

Collaborative and team-oriented attitude

📌 Collections Specialist – Aged Receivables (Bengaluru)
🏢 TALPRO INDIA PRIVATE
📍 Bengaluru