– Collection Executive (MSME) Position: Collection Executive (MSME) Location: Hansi, Hisar & Kaithal, Haryana About the Role PFL Finance is looking for dynamic and result-oriented Collection Executives to manage MSME loan collections while maintaining strong customer relationships. The ideal candidate should have experience in field collections, portfolio management, and recovery activities.
Key Responsibilities Manage collections for the assigned MSME loan portfolio.
Achieve monthly collection efficiency targets.
Conduct field visits for overdue account recovery.
Monitor and control delinquency levels (PAR).
Recover overdue and hard bucket accounts (60+ DPD & 90+ DPD).
Negotiate repayment plans and settlement cases.
Ensure timely customer follow-ups and PTP (Promise to Pay) conversions.
Maintain accurate collection records and reports.
Coordinate with internal teams to resolve customer issues.
Ensure compliance with company policies and regulatory guidelines.
Eligibility
Criteria Minimum Qualification: 12th Pass or Above
Minimum 1 year of experience in MSME Collections.
Strong negotiation and communication skills.
Ability to work in a target-driven environment.
Willingness to travel for field collections.
Basic knowledge of MS Office.
Preferred Skills Customer relationship management
Recovery and negotiation
Problem-solving ability
Time management
Team player with a positive attitude Why Join PFL Finance?
Market-competitive salary
Performance Incentives
Career Growth Opportunities
Supportive Work Culture
Learning & Development ? Apply at:
[email protected] ⸻ – Collection Tele Caller Position: Collection Tele Caller Location: Hisar, Haryana About the Role PFL Finance is seeking enthusiastic and persuasive Collection Tele Callers to manage collection activities through telephonic follow-ups. The ideal candidate should possess excellent communication skills and experience in collections or telecalling.
Key Responsibilities Contact customers regarding overdue loan repayments.
Follow up on outstanding payments through outbound calls.
Negotiate repayment commitments with customers.
Record customer conversations and update collection systems.
Meet daily calling and collection targets.
Resolve customer queries professionally.
Escalate complex cases to the concerned department.
Ensure compliance with company collection policies.
Eligibility
Criteria Minimum Qualification: Graduation
Minimum 2 years of experience in Collections or Tele Calling.
Excellent verbal communication and negotiation skills.
Comfortable working in a target-driven environment.
Basic computer knowledge.
Ability to handle difficult customer conversations professionally.
Preferred Skills Strong communication skills
Negotiation and persuasion
Customer handling
Time management
Positive attitude Why Join PFL Finance?
Attractive Salary (No Bar for the Right Candidate)
Performance-Based Incentives
Career Growth Opportunities
- Professional & Supportive Work Environment ? Apply at:
[email protected]
📌 Collection Executive (Hansi)
🏢 Premium Finlease
📍 Hansi