Key Responsibilities

- Provide technical support and expertise to customers and internal teams, ensuring effective use and optimal performance of medical microscopy solutions.
- Become a subject matter expert on product features, functionalities, and applications, and deliver both pre-sales and post-sales support, including demonstrations, installations, training, and troubleshooting.
- Collaborate with sales, marketing, and product development teams to gather customer feedback and contribute to product improvement initiatives.
- Develop and conduct training sessions for customers and internal stakeholders, while also creating and maintaining technical documentation and user manuals.
- Participate in quality assurance activities, testing current products and software updates to ensure they meet performance and reliability standards.Build strong customer relationships by understanding their needs and providing tailored solutions, while staying updated on market trends and competitor products.
- Assist in regulatory submissions, review customer-facing documents, and contribute to publications such as guidelines, technical bulletins, and articles

Training Responsibilities: (Required)
- Complete all assigned and required training satisfactorily and on time.

Skills Required Microscopy Expertise: Proficient in various microscopy technologies (e.g., light, fluorescence) and image analysis software, with a solid understanding of optical systems relevant to medical applications.





Medical Knowledge: Familiar with the use of microscopy in surgical fields (e.g., neurosurgery, ophthalmology, ENT) and knowledgeable about medical device regulations and standards. Training & Support: Skilled in training healthcare professionals on equipment use, troubleshooting technical issues, and providing post-sales support for optimal system utilization.

Customer Engagement: Strong in communication, relationship management, and delivering presentations, ensuring effective customer interaction and understanding of product functionalities.

Our Expectations

- Minimum 10 yrs of experience with bachelors degree in biomedical engineering, medical technology, or a related field.
- Previous experience in a similar role within the medical equipment industry is preferred.
- Strong technical aptitude and ability to quickly learn and understand complex medical equipment systems.
- Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams.
- Proficiency in relevant software applications and tools.Willingness to travel as needed to customer sites for installations, training, and support

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Clinical Sales Specialist (Mumbai)
🏢 Beckman Coulter
📍 Mumbai