We are looking for a highly skilled and experienced Kanverse.ai Customer Success Program Manager to join our team at JADE Global Software Pvt. Ltd. The ideal candidate will have 1-2 years of experience in customer success program management.

Roles and Responsibility

- Develop and implement comprehensive customer success programs to drive business growth and satisfaction.

- Collaborate with cross-functional teams to identify and prioritize customer needs and opportunities.

- Design and deliver training and support programs to enhance customer skills and knowledge.

- Analyze customer feedback and data to inform product development and improvement initiatives.

- Build robust relationships with key stakeholders, including customers, partners, and internal teams.

- Identify and mitigate risks associated with customer success programs.

Job Requirements





- Proven experience in customer success program management or a related field.

- Strong understanding of customer needs and market trends.

- Excellent communication, interpersonal, and project management skills.

- Ability to work in a fast-paced environment and adapt to changing priorities.

- Strong analytical and problem-solving skills with attention to detail.

- Experience with CRM software and other customer success tools is an asset.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Kanverse.ai Customer Success Program Manager (Pune)
🏢 Jade Global
📍 Pune