- Lead process innovation and redesign HR workflows for efficiency.
- Build and deploy automation/AI solutions to reduce manual effort.
- Deliver seamless employee support across onboarding, offboarding, and HR data management.
- Champion data integrity, SLA adherence, and act as a quality checkpoint.
- Partner with HR stakeholders to co-create scalable processes.
- Mentor colleagues on process innovation and new technologies.
Qualifications:
- 5+ years of experience in HR Shared Services / HR Operations.
- Robust expertise in Microsoft tools (Excel, Power BI, Power Automate).
- Hands-on experience with HCM systems (Workday, SuccessFactors).
- Proven track record of process improvement and automation.
- Excellent communication and problem-solving skills.