Location: Chennai, Tamil Nadu.

Job Type: Full-Time.

Experience: Minimum 5 years in leadership, operations, or customer-facing roles.

Languages: Proficient in Tamil and English.

About

Us

At Artium Academy, India’s #1 Music Academy, we strive to create enriching experiences for our learners. As a Centre Head, you will play a pivotal role in managing the academy’s day-to-day operations, ensuring seamless coordination between staff, learners, and parents, and driving the academy’s growth. Key Responsibilities

I - Relationship Management:

Build and maintain strong relationships with learners and parents.

Address queries, resolve issues amicably, and ensure high levels of satisfaction. II - Teacher Management:

Effectively manage teacher expectations, schedules, working hours, and leave requests.

Prioritize teacher well-being and foster a collaborative work environment. III - Non-Teaching Staff Management

Supervise the academic counselor/receptionist and ensure they deliver exceptional service.

Oversee the maid or office boy managing routine tasks like pantry, cleaning, and other maintenance duties. IV - Office Management

Manage utility bills, stationery, pantry supplies, and other administrative needs.

Ensure the academy is well-organized and operates efficiently. V - Fresh Sales:

Handle walk-ins, provide detailed explanations of the academy’s offerings, and close sales effectively.





Review the academic counselor’s performance and guide them to achieve better results. VI - Renewals:

Make renewal calls, address learner concerns, and ensure a high renewal rate.

Work closely with the team to resolve any issues affecting renewals. VII - Growth & Revenue:

Identify opportunities to increase revenue and grow the academy’s reach.

Implement creative strategies to enhance learner engagement and attract new enrollments.

Key Skills & Traits

Relationship Building: Exceptional ability to engage and connect with people.

Leadership: Proven track record of managing teams and fostering a positive work environment.

Problem-Solving: Adept at resolving issues efficiently while maintaining customer trust.

Operational Expertise: Strong organizational skills to manage day-to-day operations.

Sales Savvy: Confidence in handling walk-ins, converting inquiries, and maximizing renewals.

Growth Mindset: Creativity in identifying and implementing growth opportunities.

Tech-Savvy: Proficient in CRMs, productivity tools, and reporting processes. Qualifications:

Bachelor’s degree in Business Administration, Arts, or a related field. MBA is a plus.

Minimum 5 years of experience in leadership, operations, or customer-centric roles.

Experience in education, hospitality, or other service-driven industries is highly preferred.

📌 Centre Head (Tamil Nadu)
🏢 Artium Academy
📍 Tamil Nadu