CEC Support Operations

Location: Mumbai A leading Asset Management Company is hiring for CEC Support Operations.

Key Responsibilities

- Deliver excellent customer service and ensure a seamless customer experience.
- Handle distributor and walk-in customer queries while supporting sales.
- Guide customers on suitable investment products based on market scenarios.
- Process applications accurately as per compliance guidelines.
- Resolve service queries within defined TAT and manage escalations effectively.
- Coordinate with internal teams for timely issue resolution.
- Ensure error-free transaction processing and record reconciliation.
- Cross-sell products and support customer retention initiatives.
- Handle customer escalations professionally.
- Manage branch administration activities.
- Stay updated on mutual fund products, market trends, and regulatory changes.

Preferred Profile

Graduate (Mandatory)

Experience in Mutual Fund/AMC Operations or Customer Service

Positive communication and customer handling skills

Knowledge of PMS operations and compliance

NISM Certification (Preferred)

Interested candidates can share their updated resume.

[email protected]

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📌 CEC Support Operations (Mumbai)
🏢 Avani Consulting
📍 Mumbai