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- Lead and manage a team of 20-30 members, ensuring high

performance and alignment with business goals.
- Strategically plan, forecast, and achieve fortnightly and monthly

client retention targets across the assigned client portfolio.
- Build and nurture strong, qualified relationships with clients to

drive long-term engagement.
- Hire, train, and retain team members by formulating development

plans and addressing their training needs.
- Ensure swift and effective resolution of client issues to maintain

satisfaction and loyalty.
- Support the field sales team in meeting revenue and retention

targets through structured follow-ups and timely deal closures.
- Conduct 23 in-person client meetings daily to strengthen

relationships and drive business outcomes.
- Proficient in applying effective sales techniques to drive





conversions and business growth.
- Strong problem-solving and quick decision-making abilities in

dynamic situations.
- Excellent verbal communication paired with active listening for

impactful client interactions.
- Strategic vision and foresight to identify and create new customer

opportunities.
- Skilled in team management with strong interpersonal and

leadership capabilities.
- Solid understanding of client segmentation, data analysis, and

report management for informed decision-making.
- MBA graduate with strong academics
- 3+ yrs. of experience in Sales / Servicing / Retention
- Preference for candidates with team handling experience of 10+

team members in last 2yrs.

📌 Business Manager || Indiamart || Chennai
🏢 Indiamart
📍 Chennai