One of our B2C portfolio companies is looking for a Business Head to join them in a critical role to oversee the operational, financial, and customer experience performance across multiple locations.

Responsibilitie

- sOwn the P&L; of the entire business — driving revenue growth while maintaining cost disciplin
- ePerformance of all outlets — at an outlet, and cluster level - ensuring consistency, efficiency, and high-quality delivery Growth of service vertical
- sCustomer journey — ensuring seamless engagement and trusted service across touchpoint
- sOperational systems that scale — building clarity, rhythm, and structure for a multi-location organisatio
- nFinancial governance - ensure financial discipline and minimise operational inefficiencie
- sTeam alignment and execution across outlet operations and business verticals to deliver outcomes reliabl

y Qualificatio
- ns10 to 12 years of experien




- ceSomeone who has led multi-location businesses or scaled large consumer-facing operatio
- nsSomeone with robust commercial thinking, operational rigour, and team leadersh

- ipSomeone who enjoys being on the ground and building systems that make teams effecti
- veSomeone who wants to take ownership of a high-impact business function in a fast-growing healthcare bra
- ndPrior experience in a fertility, pediatrics, optical, oncology, dialysis, or other specialized medical structure will be a big advanta
- geTechnology or Start-up experien

**ce Please apply to this role directly on LinkedIn. This is the only way to be considered for this role. Please do not DM any of our stakeholders about this positi**

on.

📌 Business Head | Early-StageC Portfolio Company (Mumbai)
🏢 Peak XV Partners
📍 Mumbai