Role: Senior Manager Department: New Business Development CottonConnect is an innovative enterprise with the social purpose of working with retailers and brands to make the world’s cotton supply chains more sustainable. We work with some of the world’s leading brands and retailers to transform cotton production and manufacturing stages to deliver ethical, effective, and efficient supply chains. Transforming the lives of farming communities, our ambition is to work to improve the livelihoods of more than a million people in cotton farming communities.

Role Purpose The Senior

Manager - Business Development Operations & project management will serve as the operational backbone of the New Business function, ensuring efficient management of business development activities from lead generation through proposal submission and opportunity tracking. The role will support the New Business team in driving commercial excellence by managing CRM systems, coordinating cross-functional teams, preparing high-quality customer presentations and proposals, developing commercial budgets, conducting market research, and ensuring timely execution of business development initiatives. Key Responsibilities

- Business Development Operations
- Manage and maintain the CRM system, ensuring accurate and timely updates of leads, opportunities, customer interactions, and sales pipeline.

- Track business opportunities from lead generation through proposal submission and contract execution.

- Monitor progress against business development KPIs and prepare regular pipeline

- Maintain opportunity trackers, action logs, and follow-up schedules to ensure timely completion of commitments.

- Proposal &
- Commercial Support

- Coordinate the preparation of customer proposals, Expressions of Interest (EOIs), RFP/RFQ responses, concept notes, and commercial documents.

- Review, update, and continuously improve company credentials, capability statements, case studies, and marketing collateral.

- Ensure consistency, quality, and branding across all client-facing documents.

- Coordinate internal reviews and approvals prior to proposal submission.

- Budget Development &

- Commercial Coordination





- Work closely with Finance and technical teams to prepare project budgets, pricing models, and commercial proposals.

- Support financial analysis, cost estimation, and profitability assessments for new opportunities.

- Ensure commercial submissions align with organizational financial objectives and governance requirements.

- Project Management &

- Coordination

- Coordinate internal teams across Programs, Supply Chain, Technical, Finance, Monitoring &

- Evaluation, and Communications to deliver project implementation.

- Develop project timelines for proposal development and ensure milestones are achieved.

- Facilitate meetings, document key decisions, track actions on contacts, invoicing payment, and ensure accountability across stakeholders.

- Identify risks and escalate issues that may impact proposal quality or submission timelines.

- Research &

- Market Intelligence

- Conduct market research on sustainability trends, customer priorities, donor funding opportunities, industry developments, and competitor activities.

- Identify strategic opportunities for business growth across new sectors, geographies, and partnerships.

- Prepare market intelligence reports and briefing notes for leadership.

- Presentation &

- Executive Support

- Develop high-quality PowerPoint presentations for customer meetings, conferences, leadership reviews, and strategic discussions.

- Support the preparation of executive briefing materials, speaking notes, and meeting documentation.

- Present business insights and commercial updates to internal stakeholders when required.

- Events &

- Client Engagement

- Coordinate participation in conferences, exhibitions, award events and customer events.

- Support event planning for new business perspective, meeting schedules, and post-event follow-up.

- Maintain customer engagement trackers and support relationship management activities.





- Process Improvement
- Improve business development processes, templates, CRM workflows, and reporting systems.

- Develop standard operating procedures (SOPs) to improve efficiency and proposal quality.

- Recommend tools and automation opportunities to streamline commercial operations. Qualifications

- Bachelor's degree in Business Administration, Management, Marketing, Sustainability, International Development, or a related discipline.

- Master's degree (MBA or equivalent) preferred for manager level Experience

- 7-10 years of experience in business development, project management, commercial operations, consulting, or proposal management. Key Skills

- Excellent project management and organizational skills.

- Strong business development and commercial acumen.

- Exceptional PowerPoint presentation and storytelling skills.

- Strong proposal and technical writing capabilities.

- Experience managing CRM platforms
- Financial budgeting and commercial pricing knowledge.

- Excellent stakeholder management and coordination skills.

- Strong analytical and research capabilities.

- Advanced Microsoft Office skills, particularly PowerPoint and Excel.

- Ability to manage multiple priorities under tight deadlines.

- Excellent written and verbal communication skills.

Job Location: Delhi NCR Job Type: Full-time "At CottonConnect, we are dedicated to cultivating a workplace that celebrates diversity and fosters an inclusive workplace where every individual feels valued and respected. Our commitment to Diversity, Equity, and Inclusion is woven into the fabric of our company culture. We actively seek diverse perspectives and backgrounds to drive innovation and creativity.

Our ongoing initiatives include hiring people from minority groups, providing equal opportunity for training & growth as well as celebrating presence of diverse background employees, aimed at creating a workplace where everyone can thrive. We believe that a diverse and inclusive workforce is not only a strength but also essential for our success. Join us in our journey to build a workplace that reflects the rich tapestry of the world we live in."

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