Role & responsibilities:

1. Building and maintaining profitable relationships with customers.
2. Overseeing the relationship with customers handled by your team.
3. Resolving customer complaints quickly and efficiently.
4. Keeping customers updated on the latest services in order to increase sales.
5. Meeting with managers in the organization to plan strategically.
6. Expanding the customer base by upselling and cross-selling.
7. Understanding key customer individual needs and addressing these. 8. Conducting client reviews Weekly, fortnightly, monthly and quarterly
8. Knowing your competition and strategizing accordingly.

9. Making Client Review Reports

10. Invoicing and payment recovery

Preferred candidate profile:

1. Education: Bachelor's Degree or MBA (preferred)
2.



Excellent interpersonal and communication skills.
3. Proficient in all Microsoft applications.
4. Superior Service and Client knowledge.
5. A team player with leadership skills.
6. Maintain a positive attitude focused on customer satisfaction.
7. Should have excellent negotiations.
8. Excellent written, oral and listening skills required; Solid business understanding
9. Multi-tasking & Aggressive about meeting goals & timelines.
10. Proficient in Internet browsing, LinkedIn, Lead Generation

11. Proficiency in English

12. Market knowledge
13. Time management and planning skills

📌 Business Development Executive (Pune)
🏢 Crescendo WorldWide
📍 Pune