Job Summary The Branch Manager is responsible for overseeing the overall operations of the branch, ensuring efficient service delivery, regulatory compliance, business growth, and effective team management. The role involves managing deposits, loans, customer relationships, and branch performance in line with society policies and objectives.

Key Responsibilities

- Oversee day-to-day branch operations, ensuring smooth functioning and adherence to society guidelines and policies.

- Lead and supervise branch staff, assign duties, monitor performance, and ensure timely completion of tasks.

- Manage and grow deposit products including Fixed Deposits (FD), Recurring Deposits (RD), Daily Deposits (DD), and savings accounts.

- Supervise the processing, approval, and documentation of gold loans and other credit products as per policy norms.





- Ensure strict compliance with KYC norms, internal controls, audit requirements, and regulatory standards.

- Handle high-value transactions, cash management, reconciliation, and branch-level reporting.

- Address escalated customer and member queries, resolve complaints, and maintain strong customer relationships.

- Promote products, introduce current schemes, and drive business development initiatives.

- Coordinate with Head Office regarding reporting, audits, targets, and operational updates.

- Ensure branch profitability, risk control, and achievement of assigned business targets.

📌 Branch Manager (Malappuram)
🏢 ERANAD URBAN SOCIETY
📍 Malappuram