- Indovance is looking for a highly experienced and dynamic Subject Matter Expert (SME) who will act as a domain authority, technical coach, and quality champion across projects and teams.

The SME will play a critical role in:

Ensuring best-in-class technical quality

Driving process excellence and operational efficiency

Supporting Trial Period (TP) success

Participating in customer discovery discussions

Preventing customer dissatisfaction due to skill gaps

This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring.

- Key Responsibilities

1. Domain Leadership Technical Excellence

Act as the domain expert for assigned discipline.

Define and benchmark best-in-class quality standards.

Challenge teams to raise technical depth and accuracy.

Review complex designs, calculations, and deliverables.

Ensure zero technical compromise in customer submissions.

2. Coaching Capability Building

Mentor and coach engineers to elevate technical capability.

Develop structured learning paths for different experience levels.

Create training modules, SOPs, and technical videos.

Conduct internal knowledge-sharing sessions and workshops.

Build second-line technical strength within the team.

3. Process Improvement Efficiency

Identify bottlenecks impacting productivity and quality.

Lead continuous improvement initiatives.

Standardize best practices and templates.

- Drive automation and smarter workflows where applicable.

Improve turnaround time without compromising quality.

4. Customer Engagement Discovery

Participate in discovery meetings with customers.





Provide technical insights during pre-sales and proposal stages.

Support technical proposal preparation and validation.

Translate customer requirements into clear execution strategies.

Ensure commitments made to customers are realistic and achievable.

5. Ownership Accountability

Take ownership of:

o Trial Period (TP) success.

o Zero loss of customers due to skill gaps.

o No TP losses due to weak technical positioning.

- Ensure delivery commitments are met in terms of:

o Quality

o Timeline

o Technical integrity

Proactively flag risks and implement corrective actions.

6. Operational Excellence

Ensure ongoing operational stability in live projects.

Conduct periodic technical audits.

Maintain quality consistency across accounts.

Work closely with Delivery, Relationship Managers, and QA teams.

Desired Traits Behavioral Expectations

Strong teaching mindset and passion for knowledge sharing.

Extroverted and confident communicator.

Highly accountable and ownership-driven.

Proactive problem solver.

- High qualified integrity.

Comfortable challenging status quo.

Ability to influence without authority.

Qualification Experience

Bachelor s / Master s degree in relevant engineering discipline.

10+ years of strong hands-on domain experience.

Prior experience in mentoring, reviewing, or leading technical teams.

Experience in customer-facing roles preferred.

Strong exposure to international engineering standards preferred

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Subject Matter Expert (Pune)
🏢 Indovance
📍 Pune