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Job Title : Manager-DIT GCC Governance and Operations

Business Unit sector : CPL-BECIO-CIO

Department: BVCPL CIO

Work Location : INPUNE

Opportunity Type : Staff

Relocation eligible : Yes

Full time/Part time : Full-Time

Contract Hire Only for this Project : No

Visa Sponsorship Available : No

Job Summary

The Manager DIT GCC Governance and Operations is responsible for the Global Competency Center (GCC) team coordination, governing, enabling, and optimizing DIT operations across (GCC). This role reports into the DIT Senior Director India APAC to provide team governance, program oversight, and operational governance across multiple IT domains. The position ensures disciplined execution, risk mitigation, and consistent delivery outcomes while strengthening customer trust and employee engagement across the region. #LI-IB2

Key Responsibilities

1. GCC Team governance

- Provide governance over projects, programs, and site teams operating in a matrix environment to ensure positive business outcomes.
- Reinforce a One Team culture across India/APAC, aligned with regional and global DIT priorities.
- Support workforce planning, employee engagement and demand management in partnership with the DIT Senior Director India APAC.
- Foster a team-oriented, high performance culture focused on accountability, delivery

2. Governance Program Execution

- Provide governance oversight for a portfolio of DIT programs and initiatives,



ensuring alignment to approved scope, timelines, cost, and quality expectations.
- Implement and run project governance mechanisms, including stage gates, reviews, and executive reporting working closely with PMO related processes.
- Identify and actively manage risks, dependencies, and issues across programs, ensuring timely resolution and escalation when required.
- Ensure adherence to approved delivery methodologies, standards, and controls across the GCC.

3. DIT Service Delivery Governance

- Govern DIT service delivery across functional areas within the GCC.
- Monitor service performance against defined SLAs, KPIs, and quality metrics, driving corrective actions where gaps exist.
- Ensure compliance with audit, risk, security, and regulatory requirements through disciplined operational governance.
- Promote operational excellence through standardization, continuous improvement, and adoption of best practices.

4. Operational Enablement Transformation

- Contribute to GCC operational maturity by supporting transformation initiatives, capability build out, and service expansion as identified by the DIT Senior Director.
- Provide governance and oversight for innovation, automation, and process optimization initiatives.
- Partner with regional stakeholders and local partners to ensure consistent governance and delivery outcomes.




- Provide oversight on software distribution and ASN management.

5. Reporting Performance Management

- Produce clear, data driven reports on program, project, and operational performance for DIT Senior Director India APAC.
- Ensure accurate and timely maintenance of documentation, dashboards, and metrics using approved tools and templates.
- Drive transparency through meaningful insights, trends, and recommendations for leadership decision making.

Preferred Qualifications
- Strong governance, program management, and risk management capability
- Excellent communication and stakeholder engagement skills across technical and non technical audiences
- Strong analytical, reporting, and decision support skills
- Customer centric mindset with a focus on delivery excellence

Minimum Qualifications

Education

- Bachelor s degree in engineering - IT/Software/Computer related field or equivalent experience with a 3-year degree in STEM.

Experience

- 10+ years of total IT experience
- Minimum 3 years of cross functional experience managing programs, projects, and diverse stakeholder groups
- Proven experience in governance, service management, and operational governance within large global IT organizations

Certifications

PMP Certification desired

#LI-IB2

Competencies Salary Plan

ITS: Information Technology Service

Job Grade

018

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager-D&IT GCC Governance and Operations (Pune)
🏢 Black & Veatch
📍 Pune