About WTW

Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

Together, we unlock potential.

About The Team The Employee Benefit (EB) Retention team looks at end-to-end management of employee advantages programs for large corporate clients, focusing on group health and life insurance solutions. They work on policy placement, client relationship management and a proactive service-oriented mindset.

Role





- Manage and grow a portfolio of large corporate clients for their employee benefits insurance needs.
- Advise clients on policy structures and benefits under Group Mediclaim (GMC), Group Personal Accident (GPA), Group Term Life (GTL), and Outpatient (OPD) coverage.
- Coordinate with insurance companies for policy, renewals and claims resolution.
- Conduct periodic client reviews, claims analysis, and MIS reporting.
- Ensure seamless onboarding of clients and manage documentation and compliance requirements.
- Handle client queries, escalations, and ensure high levels of client satisfaction.
- Work closely with internal teams including operations, claims, and wellness teams.
- Stay updated with market trends and regulatory changes impacting Employee Benefit (EB) policies.

📌 AVP - Retention (Bengaluru)
🏢 WTW External
📍 Bengaluru