- Performance Breakdown 1. Design &
- Quote Management (80% of Time) Duties: Complete comprehensive designs and accurate quotes for customer inquiries received online, via showroom consultations, or through Retail Channel Partners.
Core Competencies: Solid understanding of spatial design and interior architecture. Accurate costing and estimation capabilities. A collaborative approach to working with customers and partners. Strong problem-solving, time management, and focus. 2.
Retail Partner
Collaboration &
- Support (10% of Time) Duties: Support Retail Channel Partners by providing the best available product options and troubleshooting design challenges to deliver a complete customer solution.
Core Competencies:
Practical problem-solving and negotiation skills. A solid drive to achieve positive, professional results. High adaptability and a thorough understanding of product technical information.
- Customer &
- Retailer Service (10% of Time) Duties: Respond promptly and professionally to sales, service, and support inquiries from both customers and retailers via phone and email.
Core Competencies: Excellent communication and customer service skills. High level of personal responsibility and accountability for outcomes.