Job Title: Associate Voice Process

Experience: Fresher – 2 Years

Shift: 247 Rotational Shift

Job Responsibilities:

- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries and provide accurate information.
- Maintain high standards of customer service and communication.
- Document customer interactions accurately in the system.
- Meet quality, productivity, and service-level targets.
- Work effectively in a rotational shift environment.

Required Skills:

- Excellent verbal and written communication skills.
- Robust customer service and problem-solving abilities.
- Basic computer knowledge.
- Willingness to work in 247 rotational shifts.
- Freshers and candidates with up to 2 years of experience are welcome to apply.

Job Title: Associate – Non-Voice Process

Experience:



Fresher (0 Years)

Shift: 247 Rotational Shift

Job Responsibilities:

- Process customer requests through email, chat, or back-office operations.
- Ensure accurate data entry and documentation.
- Meet productivity and quality targets.
- Follow standard operating procedures and company guidelines.
- Coordinate with internal teams to resolve customer issues.

Required Skills:

- Good written communication skills.
- Basic computer proficiency and typing skills.
- Attention to detail and accuracy.
- Willingness to work in 247 rotational shifts.
- Freshers are encouraged to apply.

📌 Associate - Voice / Non - voice (Kolkata)
🏢 Orion
📍 Kolkata