About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Validate customer cease request in CFD portal

Check all the customer details are available in our provisioning inventories.

Log the A-ref in SFDC / CFD and submit the request

Creating cease order form with all mandatory information. (like Requestor, Customer Contact, Circuit reference, other associated references, Billing ref & Customer required date)

Analyze and validate the order form and raise cease order based on the provisioning system.

Perform and execute soft cease and Hard cease for transmission end.

Recover the Vodafone kit (Radio/Router / ADVA or Mux) from Customer end.





Update the customer details in service and network inventories

Handling escalations & resolving planning related issues

Should keep good quality of work, maintain data integrity

Quick response to customer queries

Co-ordinating with the Project managers in providing solution to complex situations.

Recent Process UAT/NPD support and training the team as required New Joiners training and Assessment

Identification of process improvement areas and volunteer for new initiatives Minimum Qualifications & Experience Non-Graduate and equivalent experience. 1-2 Years experience Key Responsibilities Maintain daily activities and routines.

Ensure SLA are achieved and work proactively to maintain the same.

📌 Associate - Provisioning & Configuration (Chennai)
🏢 Tata Communications
📍 Chennai