Areas Of Responsibilities Manage, review, coach up the export documentation team.

Follow metrics to ensure department success.

Streamline in-house processes.

Help to continue to build a team-oriented atmosphere.

Obtain essential shipment data from clients to start the documentation process.

Communicate daily with clients and vendors to ensure all documentation is accurate and submitted.

Be well versed in different terminology in order to accurately complete documents.

Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits positive listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Required Skill Set

Backoffice experience of at least 6-7 years or more

Worked preferably in Logistics/ shipping domain back office

Very good experience of Project Management and has handled new process migrations

Worked with process metrics and has working knowledge of productivity, accuracy and TAT

Handled directly a team size of 20 team members for more than 2 years

Worked in processes across time zones

People Management and Time Management skills Educational Background & Experience Post Graduates /MBA preferred. Minimum 8 – 10 years from Shipping Background Job Category: MANAGER Job Type: Full Time Job Location: Hyderabad Work Experience: 7-10 Salary:



10-13 LPA Notice Period: 1-2 weeks immediate Areas Of Responsibilities Manage, review, coach up the export documentation team.

Follow metrics to ensure department success.

Streamline in-house processes.

Help to continue to build a team-oriented atmosphere.

Obtain essential shipment data from clients to start the documentation process.

Communicate daily with clients and vendors to ensure all documentation is accurate and submitted.

Be well versed in different terminology in order to accurately complete documents.

Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Required Skill Set

Backoffice experience of at least 6-7 years or more

Worked preferably in Logistics/ shipping domain back office

Very good experience of Project Management and has handled new process migrations

Worked with process metrics and has working knowledge of productivity, accuracy and TAT

Handled directly a team size of 20 team members for more than 2 years

Worked in processes across time zones

People Management and Time Management skills Educational Background & Experience Post Graduates /MBA preferred. Minimum 8 – 10 years from Shipping Background

📌 Associate Manager : Export Import Documentation (Hyderabad)
🏢 Digital Aptech
📍 Hyderabad