- Recent Business Processing
- Banking of Initial & Renewal Premium
• Managing Petty cash & vendor payments
- Service to recruitment and service to sales
- Retention of Surrender Requests
- Execution of all Service Requests - Post Policy Issuance
- Reverting on customer queries and complaints
- Maintaining high NPS Scores
- Life and Health Claims processing
- Handling compliance issues.
• Audit Rating
Preferred candidate profile Graduate / Post-Graduate in any discipline.
- 2-3 years experience handling front end customer services
- Knowledge of service quality is required
Knowledge and skills required
- Must be highly customer centric
- Excellent communication skills
- Good co-ordination skills
- Data management on Excel should be good
📌 Assistant Manager - Customer Engagement (Mumbai)
🏢 Axis Max Life Insurance
📍 Mumbai
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