Role: Assistant Cluster Manager

Reporting Location - Ranchi

About Head Held High Foundation

At Head Held High Foundation, we are on a quest to tackle humanity’s oldest and most persistent problem – poverty. Since our incorporation as a trust in 2011, we have successfully demonstrated solutions that work against poverty.

Our Purpose

Our purpose is to eradicate poverty by empowering people and communities to live with dignity, one life at a time. We do this through the power of breakthrough ideas, always sensitive to the impact of these ideas on those with the highest vulnerabilities.

We achieve our mission through the following interventions: -

Make India Capable – A transformative program aimed at rural youth that equips them with capabilities for work, entrepreneurship and further education.

Antarprerana – An intervention to boost entrepreneurship and thereby drive economic empowerment of women and youth in rural areas.

Future Ready Guidance – A holistic career guidance and counselling program to boost employability and build 21st century skills in youth.

MARG – A poverty assessment methodology for families that recognizes that poverty is multi-dimensional and needs to be measured in that context.

Social Security Schemes- Social Security Schemes – An intervention to enhance social protection and financial security by connecting eligible individuals and families to government welfare schemes and benefits.

Community Response Centers – To address the challenges that both rural and urban communities face due to poverty and related deprivation.

As an inclusive and diverse organization, Head Held High Foundation does not discriminate on the basis of religion, caste, gender, marital status,



gender identity or expression, sexual orientation, age, ethnicity or disability. We welcome applications from all qualified individuals who connect with our mission and purpose

Role Summary The Assistant Cluster Manager – Community Mobilization is responsible for leading and driving mobilization activities across multiple centers within the assigned cluster. The role involves achieving enrollment targets, strengthening community engagement, building partnerships with key stakeholders, and managing a team of Mobilizers to ensure timely batch formation and successful program implementation.

Key Responsibilities

· Lead and achieve cluster-wise mobilization and enrollment targets.

· Develop and execute mobilization strategies aligned with project objectives.

· Guide, mentor, and monitor the performance of Mobilizers and Centre teams.

· Build and maintain strong relationships with government departments, educational institutions, NGOs, community leaders, Self-Help Groups (SHGs), local partners, and employers.

· Plan and conduct community engagement activities, awareness campaigns, parent meetings, career guidance sessions, and stakeholder interactions.

· Ensure timely formation and handover of quality batches to the Training team.

· Monitor the mobilization pipeline, candidate follow-ups, and enrollment conversion.





· Conduct regular field visits to review mobilization quality, resolve challenges, and provide on-ground support.

· Coordinate with Training, Placement, Operations, and Monitoring teams to ensure seamless program delivery.

· Ensure timely submission of reports, MIS updates, mobilization trackers, and adherence to organizational and donor compliance requirements.

Eligibility Criteria

· Graduate/Postgraduate in any discipline.

· 3–4 years of experience in community mobilization, skilling, livelihoods, rural development, or the social sector.

· Minimum 2 years of experience in leading field teams.

· Willingness to travel extensively within the assigned cluster.

Key Skills & Competencies

· Robust leadership and team management skills.

· Excellent stakeholder engagement and networking abilities.

· Effective communication skills in English, Hindi, and the local language.

· Strong planning, execution, problem-solving, and decision-making abilities.

· Proficiency in MS Office, Google Workspace, and mobile-based reporting tools.

· High level of ownership, accountability, and result orientation.

Key Performance Indicators (KPIs)

· Achievement of mobilization and enrollment targets.

· Timely batch formation and handover to the Training team.

· Number and impact of community engagement activities.

· Stakeholder relationship development and partnerships.

· Mobilizer productivity and team performance.

· Accuracy and timeliness of reports and MIS updates.

· Candidate conversion, retention, and mobilization quality.

Pay: ₹360,000.00 - ₹384,000.00 per year

Work Location: In person

📌 Assistant Cluster Manager (Ranchi)
🏢 Head Held High
📍 Ranchi