Job Purpose To be responsible for lead generation management, maintain customer relationship, to manage external relations with the various dealers and OEM Stakeholders to establish TCL as a preferred financing partner thus generating volume sales and meeting targets for the assigned product.
Main Accountabilities
Lead Management
- Managing and supporting the SMs in generating leads, dealing with channel partners whenever required
- Provides procedural or process suggestions for achieving team goals
Customer relationship management
- Develop and maintain relationship with key existing and potential customers and handle any customer escalations pertaining to his geography
- Takes initiative in creating in cutting-edge customer value
Dealer relationship management
- Maintain relationship with key local dealerships, OEM dealers and local territory managers of OEMs
Team Management
- Manage a team of SMs including target setting, dealer allocation, and performance management
- Ensure all SMs and dealer sales team are aware of policies related to product offerings
- Ensure timely training on product and process changes for his team
Qualifications & Experience
- Minimum Degree: Graduate (Bachelors in any specialization) from a recognized university
📌 Area Sales Manager - Emerging Markets - NCV Finance - Motor Finance - Sales - Dehradun - Shakti Tower-
🏢 Tata Capital
📍 Dehradun
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