06 Aug
|
Shreedutt Consultancy
|
Gurugram
06 Aug
Shreedutt Consultancy
Gurugram
JOB PURPOSE : Delivering Customer satisfaction by making the internal operational processes smooth using CRM Tools, analyzing customer data and alingling with business objectives.
RESPONSIBILITIES
- Administering and optimizing the CRM system, including data entry, segmentation, and reporting.
- Close coordination with Sales, Sourcing , logistic & Warehousing (production) for smooth proceedings of operations resulting in customer satisfaction.
- Understanding and utilizing various CRM technologies and tools to manage customer data and automate processes.
- Creating Sales order, Invoices , PDIs.
- Analyzing forecast, deliveries, stock.
- Bridge between all the internal customers.
- KEY COMPETENCIES AND SKILLS :
- Valuable communication & Interpersonal Skills • Good Analytical Skills • Interpretate data/ Data Analysis • Trouble shooting • Observant/ Attention to details CREDENTIALS &
EXPERIENCE : Preferably management studies.
📌 Apprentice (Gurugram)
🏢 Shreedutt Consultancy
📍 Gurugram