Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP CX Sales Cloud C4C Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: The SAP CX Sales Cloud (formerly SAP Cloud for Customer – C4C) Lead will be responsible for leading the design, implementation, and support of SAP Sales Cloud solutions. The role focuses on lead-to-opportunity, opportunity-to-order, account and contact management, sales forecasting, territory management, customer engagement, mobile sales enablement, and CRM transformation initiatives while ensuring seamless integration with SAP S/4HANA and other CX solutions.

Roles & Responsibilities: Should be having Positive attitude

Should be open for learning

Should be proactive in taking up task till its closure

Should be having good team spirit & collaboration skills





Should be having good communication skills

Should be ready to work from client location Bhilai at Chhattisgarh as this is 100 client facing role project.

Professional & Technical Skills: CRM & Sales Transformation Solution Design

Lead-to-Opportunity Process Design

Account & Territory Management Framework

Sales Forecasting & Analytics Design

Functional Specifications

Integration Design Documents

Test Scripts & UAT Sign-off

Data Migration & Cutover Strategy

Go-Live & Hypercare Support Plans

Training & Knowledge Transfer Documentation Additional Information: The candidate should have minimum 3 to 5 years of experience in SAP CX Sales Cloud C4C.

This is a client onsite project and will be operated exclusively from the client's location in Bhilai, Chhattisgarh. All project activities and resource deployment will be carried out from the client site.

A 15 years full time education is required.

📌 Application Support Engineer (Kolkata)
🏢 Accenture in India
📍 Kolkata