Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.

Your day will involve overseeing project delivery, managing contracts, and fostering stakeholder relationships.

Roles & Responsibilities: Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions





Provide solutions to problems for their immediate team and across multiple teams

Lead project delivery and ensure successful outcomes

Manage contract negotiations and service agreements

Develop and maintain relationships with key stakeholders Qualified & Technical Skills: Must To Have Skills: Proficiency in Site Reliability Engineering

Strong understanding of IT service management principles

Experience in project management and contract negotiation

Knowledge of shared service coordination

Hands-on experience in stakeholder management

Familiarity with strategic agenda development Additional Information: The candidate should have a minimum of 7.5 years of experience in Site Reliability Engineering

This position is based at our Bengaluru office A 15 years full-time education is required

📌 Application Support Engineer (Indore)
🏢 Accenture in India
📍 Indore