Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results.

CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Application Production Support Executive- Middleware Position: Application Production Support Executive- Middleware Experience: 2.1-5 years Category: IT Infrastructure Main location: Chennai Position ID: J0826-0140 Role Overview: Responsibilities Direct Responsibilities Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.

UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.

Basic knowledge on Autosys (i.e – create new job’s/Modify the existing Job’s).

Good knowledge on oracle SQL/PLSQL

Good knowledge on cloud technologies

Review and create application Support knowledge articles.

Ensure all production deliverables are aligned with bank standards and best practices.

Strong knowledge on batch processing and to support production incidents.

Analyzing system logs and identifying potential issues with infrastructure and Application related issues.

Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)

Will be working working only from office

Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.





Strong Knowledge in ITIL process Contributing Responsibilities Technical & Behavioral Competencies Qualification & Experience: Total 3+ years of IT experience working in IT infrastructure and application support with good mix of experience as given

3+ years on Linux, Windows, Middleware [WAS/Tomcat], SQL, Production Support.

Mandatory

Strong critical thinker with problem solving approach.

Positive written and oral communication skills

Should have hands on experience on Linux, Windows Server Administration.

Should have hands on experience in Middleware technologies

Strong understanding on batch process & autosys.

Good understanding in CICD tools

Good understanding on ITIL practices. Good to have. Basic understanding on networking and Storage.

Knowledge in oracle, MS SQl database

SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket , ELK, Knowledge on Cloud.

Specific Qualifications: Skills Referential (Required Knowledge, Skills And Abilities) Technical Skills: Linux

Middleware

Sql

Production support Behavioral Skills: Critical thinking

Communication skills - oral & written

Ability to share / pass on knowledge

Personal Impact / Ability to influence Education Level: Bachelor Degree or equivalent Location: Chennai Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees.

We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value.



You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world.

Your future duties and responsibilities Required Qualifications To Be Successful In This Role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.

That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology.

To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Application Production Support Executive - Middleware (Chennai)
🏢 CGI
📍 Chennai