- Manage all Clearing and Billing tasks, immediately escalate issues

- Manage customer ledger (cash and credit note allocation, up-to-date information about disputes, write offs, reconciliation)

- Ensure all SAP documents (invoices, credit and debit notes) are billed and delivered to customers

- Monitor interfaces, resolve all interface and EDI related issues

- Raise and respond to Internal Query Management ticket on time as appropriate in order to drive customer queries towards resolution (e.g. price, delivery, A&P;, rebate related deductions)

- Manage relationship with STC Customer Experience Team

- Maintain Desktop Training Procedures

- Continuously support standardization and automation, system and process improvement initiatives

- Actively promote the CARM (Sarbanes Oxley)/Control agenda

- Support other STC processing activities (customer data, order entry, price and delivery credit note creation, customer spend, rebate processing)

- Execute Anti-Money Laundering and OFAC checks as appropriate





- Reporting (daily, weekly and monthly reports)

- Any other tasks requested by line manager

- Unallocated Cash

- Ledger Quality – untexted, unreasoncoded items

- Timely credit blocked order release according to market needs and 3PL order transfer timelines

- Timely direct debit and outgoing payment runs according to market needs

- SLAs

- No hidden operational risks and issues

- No control failures

Essential

- High accuracy

- Fluent English language skills – company language

- Solid PC literacy, solid Excel skills

Desirable

Candidate should have AR Cash Applications Knowledge (Posting, Allocations, Outgoing Payment & Direct debit).

College or university Degree

- Experience in a Finance / Accounts Receivable role

- STC process knowledge and working experience

- System skills (SAP Order to Cash knowledge)

📌 Analyst (Bengaluru)
🏢 Diageo
📍 Bengaluru